The serial number for iPads should be engraved on the back of the device towards the bottom. For more information click here and look for iPad and iPod touch
For theft claims, the serial number may be on the box the device came in. If not you will need to request it from your school by contacting them with your order number and student name.
If you would prefer to place a claim over the phone, please call 0345 872 2156 and select option 1.